Frequently Asked Questions
Everything you need to know about shopping with The Andamane.
Where does The Andamane ship to?
We offer worldwide express shipping. Delivery times vary by region, typically ranging from 2 to 5 business days for international orders.
What is your return policy?
You can return any unworn, unwashed items with original tags attached within 14 days of delivery. Please note that return shipping costs are the responsibility of the customer.
How do I determine my size?
Our collections follow standard Italian sizing. You can find a detailed size conversion chart and specific garment measurements on each product page to ensure the perfect fit.
Are duties and taxes included in the price?
For orders within the EU, VAT is included. For international orders outside the European Union, duties and taxes are calculated at checkout or charged upon delivery depending on the destination country.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.